Logistics and customer service

Logistics and customer service

We store and track the quantities of your products in our warehouses and thanks to our Hoculus Analytics management software, developed specifically for Shopify stores.

We are able to ship orders received from your e-commerce within 24 working hours, guaranteeing your customers precise, fast and efficient deliveries .

Once the products have been shipped, in particular for those on delivery, we make sure with the courier and the end customer that everything is successful, monitoring every step up to delivery . This way we guarantee you the highest possible delivery rate, minimizing returns .

Our Advantages:

  • Dedicated management software at your disposal
  • Fixed prices, with no surprises on the invoice
  • Shipping within 24 working hours
  • Personalized tracking
  • Customer service via Whatsapp, email and telephone

Our packages depart every day from Cologno Monzese and arrive in 24 hours in all major Italian and European cities.

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Do you want support in shipping and customer service?

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